Powered by Property Intelligence and PWAP

Age In Place / StayWell Property Program

Maintain the Home. Protect the Owner. Plan for What’s Next.

This keeps PWAP as the maintenance service and Property Intelligence as the underlying system,

while giving the owner-occupant program a name that directly communicates its purpose.

OUR TAILORED SOLUTIONS

How the Programs Work

Ensuring your home remains a sanctuary at every stage of life

1

One-time setup

Property Intelligence Assessment

EBD conducts an initial assessment of the property and creates a permanent digital Property Intelligence Record containing:

Property condition and major-system inventory
Roof, HVAC, water heater, electrical and plumbing information
Appliance and equipment model and serial numbers
Estimated remaining useful life
Maintenance history
Repair invoices, warranties and photographs
Insurance and emergency contact information
Accessibility and fall-risk observations
Recommended repairs and future improvements

The assessment produces a prioritized plan

Priority	Purpose
Immediate	Health, safety, water intrusion, electrical or structural concerns
Near term	Repairs recommended within 12 months
Preventive	Maintenance that can avoid larger failures
Stay-in-place	Accessibility, mobility and usability improvements
Long-range	Major systems and capital expenses to budget for

2

Recurring service

Property Wellness Advantage Program

PWAP becomes the recurring service arm of the program. Each scheduled Property Wellness Visit can include:

HVAC-filter replacement
Smoke and carbon-monoxide detector testing
Water-leak and moisture observations
Plumbing fixture and shutoff checks
Water-heater observation
Exterior, roofline and drainage observations
Door, window, lock and lighting checks
Trip-and-fall hazard observations
Grab-bar and handrail checks
Minor maintenance within the service allowance
Seasonal home preparation
Photographic documentation
Update to the Property Intelligence Record

After every visit, the homeowner and an authorized family member receive a simple report:

What was checked
What was completed
What needs attention
Approximate urgency
Recommended next action
Available assistance or funding resources

3

Annual add-on component

Stay-in-Place Safety Review

A dedicated safety review — a specific annual component, not folded invisibly into a normal inspection. The review considers:

Entry steps, thresholds and walking surfaces
Exterior and interior lighting
Bathroom access and fall protection
Shower and tub usability
Doorway width and door hardware
Flooring transitions and loose rugs
Handrails and grab bars
Kitchen reach and usability
Bedroom-to-bathroom travel path
Emergency exits
Access for walkers or wheelchairs
Ability to reach utility shutoffs
Potential ramp, lift or zero-step entry locations

EBD identifies property-related concerns and coordinates construction solutions. Medical or occupational-therapy recommendations remain with qualified healthcare professionals.

The EBD "Go-To Resource" function

One call. The right next step.

The real value is not just identifying a problem. EBD helps the homeowner determine who to call, what to ask for, and what should happen next.

Every enrolled homeowner gets access to a resource network covering:

Emergency and minor home repairs

Licensed contractors

Accessibility modifications

HVAC, plumbing, roofing & electrical

Cleaning and household assistance

Landscaping & exterior maintenance

Pest control

Security, locks & smart-home monitoring

Transportation and meal resources

In-home caregiving resources

Estate-sale, downsizing & moving

Public assistance & home-repair programs

Insurance & warranty documentation

Trusted real estate & property-transition advice

EBD is your property coordinator and resource navigator.

We help you find the right help and keep the records — not acting as your healthcare provider, financial advisor, or a guarantor of outside services.

Program pricing

Simple, transparent pricing.

Item	Price
One-time Property Setup and Intelligence Assessment	$199
Monthly PWAP membership	$35 / month
Annual prepaid membership	$360 / year
Additional owner-requested service	$99 / hour
Materials, filters and contractor work	Additional*

The annual option saves the homeowner $60 compared with monthly billing. · *Materials and contractor work are additional, with owner approval.

Recommended first-year offer

EBD StayWell Annual Plan

$559 first year

Property Setup & Assessment

$199

Annual PWAP membership

$360

First-year total

$559

Renewal — $360 per year. After the initial setup, the homeowner renews for $360 annually (provided the property remains enrolled without interruption). That equals only $30 per month when prepaid annually — for quarterly property oversight, resource navigation, maintenance documentation, and a trusted property contact.

Optional prepaid service bundles

For homeowners who need more hands-on assistance beyond the four included visits:

Service Bundle	Price	Effective Hourly Rate
4 additional hours	$380	$95 / hour
8 additional hours	$720	$90 / hour
16 additional hours	$1,360	$85 / hour

A two-hour minimum applies when EBD schedules work outside a regular quarterly visit.

These hours can be used for:

Minor home-maintenance work
Contractor access and supervision
Repair documentation
Accessibility improvement coordination
Seasonal property preparation
Home-safety corrections
Installation of approved safety devices
Meeting service providers at the property
Assistance collecting estimates
Preparing the home before or after a medical event

Licensed or specialty work is quoted separately.

Family billing option

An adult child or family member can pay for the program and receive reports with the homeowner's written authorization.

For $30 per month, know that someone is checking on your parents' home every quarter — and that they have one trusted number to call when a property problem develops.

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Core Tucson-area resources

Local help, already at your fingertips.

These resources are built into the homeowner portal and every StayWell report — so you always know where to turn.

Pima Council on Aging

Central resource for aging, caregiving, meals, transportation, benefits and help at home.

520-790-7262

Pima County Home Repair Assistance

Income-qualified repairs outside Tucson city limits — including roofing, HVAC, accessibility and weatherization.

520-724-2461

City of Tucson Homeowner Repair Programs

Repair assistance for qualifying owner-occupants within Tucson.

DIRECT Home Access Program

Accessibility evaluations and modifications for qualifying homeowners with disabilities.

Community Home Repair Projects of Arizona

Emergency repairs and adaptive safety improvements for owner-occupied homes.

520-745-2055

Arizona Weatherization Assistance

Energy-efficiency and weatherization help for income-qualified households.

211 Arizona

Broad search and referral service for housing, utilities, food, transportation and other assistance.

Dial 211

Eligibility, service areas, funding and wait times vary. Pima County currently warns that some non-emergency repair applicants may face waits of 12 months or longer — which is exactly why StayWell works to identify needs before they become emergencies.

Recommended service levels

Choose the level of support that fits.

StayWell Foundation

The essential digital record + annual visit.

Initial Property Intelligence Assessment
Digital property record
Annual Property Wellness Visit
Annual prioritized maintenance plan
Resource directory access

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StayWell Property Program FAQ

Questions, answered.

Everything homeowners and families ask about staying safely and comfortably in the home they already own.

What is the StayWell Property Program?

StayWell is a membership program designed to help homeowners remain safely, comfortably, and financially secure in the home they already own. It combines a one-time Property Intelligence Assessment with ongoing quarterly Property Wellness visits and a trusted resource navigator.

How much does the program cost?

One-time Property Setup & Intelligence Assessment$199

Monthly membership$35/month

Annual prepaid membership (saves $60)$360/year

Recommended first-year offer ($199 setup + $360 membership)$559 first year

After the first year, renewal is $360/year (only $30/month when prepaid annually).

What does the $199 Property Setup include?

The setup creates your permanent digital Property Intelligence Record and includes:

Initial Property Intelligence Assessment
Major-system and equipment inventory
Baseline property-condition documentation and photographs
Safety and maintenance observations
Warranty and service-record collection
Emergency property contact information
Initial prioritized maintenance plan
Identification of immediate, near-term, and long-range needs

Note: This is not a formal home inspection, engineering report, or accessibility certification.

What is included in the monthly or annual membership?

Four scheduled Property Wellness Visits per year (up to one hour each), plus between-visit support:

HVAC filter inspection and replacement
Smoke and CO detector testing
Visual leak and moisture checks
Trip-and-fall hazard observations
Grab-bar and handrail observations
Exterior and drainage observations
Photo documentation and record updates
A central number to call when a property concern arises
Help finding the right type of service provider
Access to EBD's vetted contractor network
Repair coordination assistance
Public and nonprofit resource referrals
Authorized family-member communication

Are materials included?

No. Replacement filters, batteries, bulbs, caulking, and other materials are charged separately with owner approval. Contractor work is also additional and quoted separately.

Can I get extra help beyond the four quarterly visits?

Yes. Optional prepaid service bundles are available:

Bundle	Price	Effective Rate
4 additional hours	$380	$95/hour
8 additional hours	$720	$90/hour
16 additional hours	$1,360	$85/hour

A two-hour minimum applies for work scheduled outside a regular quarterly visit. Licensed or specialty work is quoted separately.

Can a family member pay for the program?

Yes. An adult child or family member can pay for the program and receive reports with the homeowner's written authorization. This is a popular option for families who want peace of mind that someone is regularly checking on the home.

Is this a formal home inspection?

No. The Property Intelligence Assessment is a practical property-condition and maintenance review designed to create a working record and prioritized plan. It is not a formal home inspection, engineering report, or accessibility certification.

Do I have to be home during the visits?

No. Many homeowners provide access via lockbox or smart lock. You will always receive a clear summary of what was checked, completed, and recommended after every visit.

What if something needs repair between visits?

Call the StayWell number. We help you determine the right type of help, coordinate with trusted contractors if needed, and keep records of the work. You stay in control of all decisions and costs.

Is this just for seniors?

The program is especially valuable for older homeowners and their families, but it is open to any owner-occupant who wants a trusted property advocate and no longer wants to manage every maintenance decision alone.

How do I get started?

Start with the one-time $199 Property Setup and Intelligence Assessment. From there you can choose monthly ($35) or annual ($360) membership. Most homeowners choose the first-year package of $559.

Can I cancel?

Yes. Membership can be canceled at any time. The one-time Property Setup fee is non-refundable because the digital record and assessment are completed at the beginning.